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An organization's structure and supporting processes can significantly enhance or limit all areas of performance: market performance, operational performance and financial performance. In the pharmaceutical and biotechnology industries, optimizing structures and internal processes is a complex, cross-functional effort requiring:
- Detailed understanding of individual functions including the input required for optimal performance and the output expected by the organization
- Knowledge of the intricate interdependencies of many "internal clients"
- Clear and current knowledge of external client needs and expectations
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